Welcome to SriMart (https://srimart.lk). By accessing or using our website, services, or creating an account, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our platform.
Platform Overview
SriMart is an online marketplace that connects customers with independent vendors. We provide the technology and infrastructure to facilitate listings, orders, and payments, but we do not directly manufacture or own most products listed on the platform.
User Accounts
- You must provide accurate and complete information when creating an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activities that occur under your account.
- We reserve the right to suspend or terminate accounts that violate these terms.
Social Login (Facebook & Google)
SriMart allows users to register and log in using third-party authentication providers such as Facebook and Google. By using social login, you authorize us to receive basic profile information including your name and email address.
We do not post content on your behalf and do not access private messages or contacts.
Customer Responsibilities
- Review product descriptions carefully before placing orders.
- Provide accurate shipping and contact details.
- Use the platform only for lawful purposes.
Vendor Responsibilities
- Ensure all product information is accurate, lawful, and not misleading.
- Fulfill orders promptly and communicate clearly with customers.
- Comply with all applicable laws, taxes, and regulations.
- Respect SriMart marketplace rules and policies.
Orders, Payments & Pricing
Prices are set by individual vendors unless stated otherwise. SriMart facilitates payments through supported payment gateways. We reserve the right to cancel or refuse orders in cases of fraud, pricing errors, or policy violations.
Returns, Refunds & Disputes
Return and refund policies may vary depending on the vendor. Customers are encouraged to review vendor-specific policies. SriMart may assist in dispute resolution but is not liable for vendor decisions.
Prohibited Activities
- Posting false, misleading, or unlawful content
- Attempting to bypass platform security or payment systems
- Using the platform for fraudulent or harmful activities
- Interfering with the operation of the website
Intellectual Property
All content, trademarks, logos, and platform design on SriMart are the property of SriMart or its licensors. Unauthorized use is strictly prohibited.
Limitation of Liability
SriMart is provided on an “as is” and “as available” basis. We are not liable for indirect, incidental, or consequential damages arising from the use of the platform.
Account Suspension & Termination
We reserve the right to suspend or terminate accounts that violate these Terms, applicable laws, or platform policies, with or without prior notice.
Modifications to Terms
SriMart may update these Terms and Conditions from time to time. Continued use of the platform after changes constitutes acceptance of the updated terms.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: support@srimart.lk
Website: https://srimart.lk